What happens when I sign up for Good Measures?
Once you sign up, you will receive an email from Good Measures welcoming you to the program. The email will ask for your availability so that we can schedule your first appointment with your own personal Good Measures Registered Dietitian Coach. The email will also include instructions on how to download the app so that you can start logging your meals. Good Measures may also contact you by phone to schedule your appointment.
Your coach will tailor the app so that it reflects your health goals, medical conditions, allergies, and preferences. In the beginning, you will likely meet with your coach more frequently (when it’s convenient for you) to set bite-size goals, strategize, and problem solve. Notably, coaches are available during the day, evenings, and weekends via text messaging, email, and phone.
I’m really busy—how much of my time does it take?
Good Measures coaching is all about convenience! You can talk to your coach during the day, at night, or on the weekend. Check-ins are flexible, depending on how much support you want and need to reach your goals. Many people have check-ins during their lunch break, after they put their kids to bed, or first thing in the morning. If you have questions in between check-ins, you can message your coach. Our coaches are experts on how to fit healthy eating into busy schedules.
How long does the program run?
When you sign up, you get Good Measures support for 12 months. Our programs are designed to give people support at the level of intensity that helps them reach their goals. Typically, during the first 3-4 months, your coach will check in with you more often to help you build healthy habits. After that, check-ins occur less frequently as you embrace your new habits, learn how the foods you eat affect your health, find your healthy, and maintain your goals. Remember, you can always message your coach with questions or updates on your progress. You also have access to the app for a full 12 months.
The only exception to this is our six-month bariatric program.
Can Good Measures help me figure out how to eat if I have a specific health issue?
Yes. All Good Measures coaches are clinically trained to support participants living with nutrition-sensitive conditions, such as (but not limited to):
High blood pressure or high cholesterol
Diabetes or prediabetes
Food allergies and food sensitivities
Pregnancy and postpartum health
Osteoporosis and bone health
Bariatric surgery (before and after)
Surgery recovery and healing
We are committed to helping people eat for better health, and that is highly personal based on one’s medical conditions and medications. Our clinical coaches will work with you to help you navigate how to best eat for you.
What kind of results do people see when they work with Good Measures?
The Good Measures programs are designed to help each participant find his/her healthy. As we help people learn to eat for better health and achieve nutritional balance, good things happen: participants sleep sounder, heal faster, cope better, feel good, lose weight, have more energy, and prevent or better manage disease(s).
How does the Good Measures app/website help me?
The app will show you how well the foods you eat are meeting your nutrition needs and your specific goals. You will get instant feedback on your progress. You will also get highly personalized meal and snack suggestions based on foods you like and a library of simple, healthy, and delicious recipes. The app can help you see how specific foods positively or negatively affect your nutrition status. If you are new to using apps, we can help you get started.
I hate dieting. Is Good Measures a diet?
No. Good Measures is not a diet. In fact, we hate diets and think you need to eat the foods you like in order to improve your health in a sustainable way. Our programs are highly personalized to help you build healthy, sustainable habits that will serve you now and for a long time to come.
I want to follow a specific diet – can you help?
Yes. Your coach can help you follow a specific diet, such as Mediterranean, vegetarian, vegan, Paleo, DASH, low-carb, or gluten-free if that’s your goal. We can customize the app to support your diet plan and help you be successful sticking to the diet.
Sometimes I eat total junk. Is my coach going to make me feel bad about it?
No. Good Measures coaches are real people who like cookies and ice cream, and they don’t judge. They will not make you feel bad about what you eat. Our coaches will help you set goals that work for you, and they will cheer you on as you achieve them.
What is the expertise of Good Measures coaches?
All Good Measures coaches are clinically trained. Coaches include Registered Dietitians, Certified Diabetes Educators, and Registered Nurses.
Do your dietitians have experience working with bariatric patients?
What is your refund policy?
Yes. We know that the nutritional needs of bariatric patients are different from others who are watching what they eat. Good Measures coaches have extensive training and experience in the unique nutritional and behavioral dimensions of helping people before and after bariatric surgery.
Good Measures is committed to helping you meet your goals one bite at a time. While we don’t want to see you go, we understand that life happens. If you would like to cancel within the first 15 days, we will refund your account 100%. Just email your coach requesting a cancellation, and we will process it.
After we collect your payment, we follow these refund rules:
Full refunds are issued for accounts cancelled within the first 15 days of payment.
Partial refunds (i.e., 50%) are issued for accounts cancelled within the first 60 days following payment.
Refunds do not include the cost of connected devices (e.g., scales for our Diabetes Prevention Program).
We don't offer refunds after 60 days.
We don't offer refunds for renewal payments. (7 days before your annual subscription renews, we'll send an email letting you know you're scheduled for a payment. This gives you a chance to update your credit card or cancel the renewal before the charge is processed).